How to achieve a better patient experience through staff wellbeing
Healthcare leaders today face a barrage from all sides: As staffing shortages persist, clinicians must take on larger workloads, and patient care and experience suffer. In turn, staff feel burned out and overwhelmed, further fueling turnover and perpetuating the cycle.
These two issues are clearly connected: Now more than ever, leaders acknowledge that satisfied and cared-for staff lead to better patient care and outcomes.
To achieve the best patient experience, boosting internal culture and staff health and wellbeing must be a core concern for the healthcare C-suite.
In this Becker's Hospital Review webinar replay, healthcare experts from diverse health and hospital systems explore how CXOs, CHROs and CMOs can connect patient engagement and satisfaction strategies to their workforce's health and wellbeing.
Expert panel:
Dr. Jeffery Jacques, chief medical officer, Virgin Pulse
Thomas S. Ivester, MD, MPH, chief quality officer, UNC Hospitals
Tyler Hill, chief medical officer, Sierra Nevada Memorial Health
Rachel Thompson, chief medical officer, Snoqualmie Valley Health
Eric D. Katz, MD, MBA, physician executive – medical specialties and graduate medical education, Banner Medical Group
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