Care navigation, a powerful health solution for your people

Dreaming of a better experience finding high-value care? We did too - so we designed one.

Personify Health's care navigation improves health outcomes, streamlines benefits management, and reduces healthcare costs.

Manage all your benefits - from medical to point solutions - in one place
Proactively connect more of those in need with vital care management
Empower better care decisions with always-on digital guidance plus empathic, expert support from advocates and clinical care teams

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Flexible

Meeting you where you are

Change networks, carriers, plan designs, and keep a trusted, consistent, consumer-friendly front door

Flexibility to integrate with your preferred TPA or virtual care solution

Carve-out and wraparound care navigation and advocacy solutions

Comprehensive

Continuum of health support

Data-driven, always-on navigation tools plus compassionate clinical expertise guiding members to high-value, in-network care

Proactively supporting care gap closure and addressing social determinants of health

360-degree benefits support across medical, dental, vision, and Rx

Personalized

Meeting your people where they are

Early intercepts and clinical rigor surround each member with proactive, comprehensive care and advocacy

Ensuring authorizations and the best in evidence-based, holistic care

Coordinating with providers, plans, and support systems to ensure care continuity

You can provide top-rated benefits to your employees, but when you offer them in one convenient place, you demonstrate that you care for your employees - and that makes all the difference.

Everyone has different needs and schedules. Our digital health platform uses data to recognize individual needs and surfaces benefits, point solutions, and educational resources at the right time to the right person to improve the employee experience.

We make your benefits seem like they were all made for each other. Because they are.

Where your employees receive care influences the price you all pay. We cut through the complexity with clarity.

Our compassionate advocates, clinical specialists, and intuitive digital platform guide members toward their most advantageous care pathway. That's healthier decision-making - for businesses and their people.

Clinically-led and focused on quality. Our multi-specialty clinical care teams provide comprehensive care to individuals throughout their entire healthcare journey, with the aim of achieving better outcomes and real cost savings.

Bringing a last-mile resolution mentality to every member interaction, our Personal Care Managers ensure members receive the highest-quality treatment plans, timely authorizations, and continuity of care. Our approach focuses on health literacy, comprehensive steerage, holistic care management, and supporting patients in making healthy changes.

Hear from our clinical team

We help your members keep going.

The Personify Health member concierge teams understand your plan design, company, and culture to support needs from referrals to care team, partners, and resources, to billing and appeals guidance.

Finally, a health experience that feels like a sigh of relief - for you and them.

Hear from our health advocates

Imagine a GPS for healthcare - that's what our digital guidance is like. It's smart, data-driven, and ready to help navigate any health journey, so your employees can focus on feeling better.

There's no chatbot substitute for a heart-to-heart with someone who gets it. Our Personal Health advocates and Personal Care Managers are like guardians, cheerleaders, and savvy guides rolled into one.

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For everyday needs

Core Navigation

Benefits navigation

Improve employee experience and satisfaction
Reduce confusion
Maximize point solution engagement
Digital tools facilitate appropriate utilization

Focus on reducing healthcare costs

Essential Care Navigation

Benefits and care navigation with advocacy

Increase preventive care driving long-term savings
Improve health outcomes
Tackle medical trend
Lower out-of-pocket costs
Comprehensive steerage

Prevention to claims support

Complete Care Navigation

Benefits and care navigation, with advocacy and care management

Single entry point, end-to-end service
Earlier intercepts
Personalized guidance for complex conditions
Predictive data-driven outreach
Validated results

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Advocacy and care management that cares

" One way I go above and beyond for my members is, I try to implement the golden rule: treat others as you want to be treated, or in this case, provide the care that you want to be provided with. My members have my direct number. So if they ever have questions in regards to any medical bills, medical diagnosis, assistance getting a medication covered, they can always contact me directly." - Jose, licensed vocational nurse care manager

Care management with a personal touch that leaves a lasting impact

"A year later and I remember him very vividly. When he calls me for assistance with other needs, he tells me how great he’s doing. I still recall his voice. It's very nice to hear they remember you after you helped them reach those goals when they reach back out to you because they know they can trust you after, X amount of time." - Oscar, Nurse case manager

Personal health advocates who feel like family

"Their success is our success. I do feel like our team goes above and beyond in every aspect with our members. We always want to make sure that our members feel very comfortable, very confident." - Tiffany, registered nurse

Our advocates instill peace of mind around complex concerns, so members can focus on what matters most

"And because we're not physicians or their insurance carrier, they are more able to express themselves and build trust and genuine rapport that encourages members to continuously send us their medical billing statements even if they just want us to double check the accuracy. Our members know we are here for them and that we work just as hard to resolve their medical concerns as we would for our own family." - Angelique, certified professional medical coder

Personalized Care Navigation

Dreaming of a better experience finding high-value care? We did too - so we designed one.

Personify Health's care navigation improves health outcomes, streamlines benefits management, and reduces healthcare costs.

Promotional pricing now available. Contact us to learn more >

Improve employee experience and maximize benefits effectiveness

Meeting you where you are

Continuum of health support

Meeting your people where they are

One entry point for every need

Confidence to make healthy and financially wise choices

Meeting members where they are today for a better tomorrow

When the going gets tough...

Digital guidance and human caring

A solution for every need